Reset My Password

Reset Your MyADT Password

To reset your MyADT password, simply follow the steps below:

  1. To reset your MyADT password, visit the MyADT Account Login.

  2. Select Forgot Your Password? under the Login to your MyADT Account section of the home page.

    MyADT Login Screen

  4. Select Email to have a password reset email sent to your email address, or select Security Question to reset your password and bypass the email completely.

    Pass Reset Methods

  6. Enter the address used when registering at and click Verify.
  7. A link will be sent to your email with instructions on resetting your password.
  8. You will then be prompted to setup your new MyADT Security Question.

ADT Verbal Password Management

An ADT Verbal Security Password will be requested by one of our Emergency Dispatch Operators to confirm your identity when an Alarm Event is triggered by your Home Monitoring System, or call 1-800-ADT-ASAP, to make changes to your account.

To update your Verbal Security Password, follow these steps:

  1. Sign into your MyADT Account
  2. Select the Account tab
  3. Select the Profile tab
  4. Press Edit on the Verbal Security Password box
  5. Enter your new Verbal Security Password
  6. Press Update

Verbal Security Password Creation Page


You can also manage verbal security passwords on the Emergency Contacts tab.

  1. Select the Account tab
  2. Select the Emergency Contacts tab
  3. Press the 3 dots edit icon to the right of the name you want to edit
  4. Select Edit

  5. Enter your new Verbal Security Password
  6. Press Done.


If you lose or forget your Verbal Security Password, call 1-800-ADT-ASAP for assistance in establishing a new password.