Command Wi-Fi FAQs

There are a few ways you can set up a Wi-Fi connection from your Command panel. The simplest is to scan for a network on your panel directly. If that doesn’t work, then we recommend trying to manually connect to the network or joining a WPS network.

1. On your Command panel home screen, select the arrow on the right
2. Select Tools
3. Enter your User Code
4. Select Wi-Fi Settings
5. Select Scan for Network
6. Select the network you want to connect to and then input the password on the Wi-Fi Configuration screen
7. After typing in the password in the keypad, press Save
8. Select OK
9. On the network list, check that the network you just connected to has a check mark to verify that it’s connected
10. Press the back arrow on the right hand side to return to the home screen
11. In the home screen, view your Wi-Fi connection signal strength in the top-left corner

1. On your Command panel home screen, select the arrow on the right
2. Select Tools
3. Enter your User Code
4. Select Wi-Fi Settings
5. Select Manually Connect to Network
6. In the Wi-Fi Configuration Screen, select SSID Name and then type in your network’s name and then Save
7. Select Security and then choose the same security protocol as your router – options include Open, WEP, WPA Personal, WPAWPA2, and WPA2 Personal and WPA Enterprise
8. If a password is required, select Password and then type in your network password and then press Save
9. Select OK
10. Press the back arrow on the righthand side to return to the home screen

1. On your Command panel home screen, select the arrow on the right
2. Select Tools
3. Enter your User Code
4. Select Wi-Fi Settings
5. Select WPS
6. Press the WPS button on your access point device or router
7. If the connection is successful, your panel will display a message that says “Device has been successfully added to the network”
8. Select OK
9. Press the back arrow on the right-hand side to return to the home screen