ADT Command and Control

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General Information Command 7" and 5" Touchscreen Panel Command Cameras
Command and Control Best Practices Command Hybrid Panel Integrated 3rd Party Devices
Control Mobile App and Web Portal Command 2x16 Panel  

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General Information

Command/Control FAQs

Frequently Asked Questions about the ADT Command panels and the Control mobile app

Command and Control Videos

View videos about your Command system and the Control app.

Command Wi-Fi FAQs

Learn about connecting your Command panel to your Wi-Fi network.


Command and Control Best Practices

Verify Your Email Address

Be sure that your contact information for your account is up-to-date.

Create Arming Reminders

You can set up reminders to ensure that your system is armed and ADT is protecting what you value most.

Set Up Push Notifications

Learn how to set up Push Notifications so Command can alert you when significant events occur.

Enable Geo-Services

Enable Geo-Services and set up geo-fences to allow Command to perform actions or notify you when you or your loved ones come home or leave.

Create Rules and Schedules

Create the Rules and Schedules that Command will use to turn on your lights, take a video clip, arm/disarm your system and much more based on time of day, when a sensor is tripped, someone enters a geo-fence or other actions occur.


Control Mobile App and Web Portal

Manage Logins and Users in the Control Portal

Instructions on how to manage logins and users on the ADT Control portal and app. Add, edit, and remove logins and users with ease.

Control Two-Factor Authentication

Learn the importance of two-factor authentication and how to set it up in your Control app.


Command 7" and 5" Touchscreen Panels

Command 7" and 5" Touchscreen Quick Guide

Quick reference to the most commonly used functions of the Command 7" and 5" Touchscreen panels.

Command 7" and 5" Touchscreen Troubleshooting

Information about trouble conditions that might display on the touchscreen and how to resolve them.

Command 7" and 5" Touchscreen Battery Replacement

Learn how to change the back-up battery on your Command touchscreen


Command Hybrid Panel

Command Hybrid Quick Guide

Quick reference to the most commonly used functions of the Command Hybrid panel.

Command Hybrid Troubleshooting

Information about trouble conditions that might display on the keypad and how to resolve them


Command 2x16 Panel

Command 2x16 AIO Quick Guide

Quick reference to the most commonly used functions of the Command 2x16 AIO panel.

Command 2x16 AIO Troubleshooting

Information about trouble conditions that might display on the keypad and how to resolve them.

Command 2x16 AIO Battery Replacement

Learn how to replace the back-up battery in your Command 2x16 AIO keypad


Command Cameras

Command Camera Offline FAQs

Learn how to identify if your cameras are offline, and how to bring them online again.

Camera Video Quality Troubleshooting

Learn how to improve the quality of your camera images.

Control Video Analytics FAQs

Information on the set-up and use of Video Analytics for your High Definition Command cameras within the Control web and mobile apps.

ADT Smart Chime FAQs

Learn how to customize your ADT Smart Chime with fun ringtones.


Integrated Third Party Devices

Sonos FAQs

Frequently Asked Questions about managing Sonos speakers with your Control app.

Zipato FAQs

Frequently Asked Questions about integrating Zipato lights with your Control app.

Lutron FAQs

Frequently Asked Questions about integrating Lutron lights and shades with your Control app.

Rain Bird FAQs

Frequently Asked Questions about integrating your Rain Bird irrigation system with your Control app.

Apple TV

Learn how to connect your ADT Control app with your Apple TV.

Android TV

Learn how to connect your ADT Control app with your Android TV.