Help Center
Find answers to the most common questions.
Battery
- How to replace a battery
- Silence low-battery beeping
- Purchase replacement batteries
My Account
- Updating MyADT Password
- Manage ADT Verbal Password
- Pulse App Password
Video Library
View videos to learn how to operate and maintain your system, as well as get answers to your most commonquestions.
ADT Pulse
- Pulse FAQ
- Pulse Gateway Offline
- Pulse Settings
Test My System
- Testing your alarm
- Arming and disarming
- Change your security code
Troubleshoot
- System Panel troubleshooting
- Common Technical Issues
- Bypass a Zone
Command & Control
- Control your smart home security with one app
- Access live video from your IOS and Android mobile devices
- Manage automation from your smartphone or tablet